Shipping and Delivery Policy

Shop pickup

Choose a 30-minute slot at checkout and collect from the counter at Murthal Road, opposite GVM Girls College, Sonipat. Please bring your order number.

Local delivery in Sonipat

We deliver to Sonipat pincodes in 2-hour slots between 7 am and 10:30 pm. The delivery charge and minimum order for your pincode are shown at checkout, and delivery is free above the amount shown. Same-day delivery is available for orders placed before the cut-off time shown at checkout.

Courier to other cities

Only shelf-stable sweets and snacks (for example kaju katli, laddoo, soan papdi and namkeen) can be couriered; milk sweets such as rasgulla and milk cake spoil in transit and are for pickup and local delivery only. Courier orders are packed and dispatched on the date shown at checkout and usually arrive in 1 to 3 days. We email you the courier name and tracking link when we dispatch.

Festival seasons

Around Diwali, Rakhi and other festivals, slots fill early and courier times can be longer. Pre-order early to get the slot you want.

If something goes wrong

If an order is late, damaged or missing, contact us within 24 hours. See our Refund and Cancellation Policy.